Terms & Conditions

These Terms and Conditions apply to all transactions between us and yourself. They do not affect your statutory rights. Please read them carefully. We may make amendments to these Terms and Conditions at any time. Any changes will take effect on the date they are posted on Mogs & Mutts Pet Boutique website.

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.


All content included on this site including but not limited to web site design, text, graphics, audio, logos, button icons and the selection and arrangement thereof are the property of Mogs & Mutts Pet Boutique or its content suppliers and are protected by UK and international copyright laws. All software used on this site is either the property of Mogs & Mutts Pet Boutique or its software suppliers and is protected by UK and international copyright laws. The images are not to be copied or reproduced without permission.

Please note that colours may not be reproduced on screen accurately and may differ depending on the variations between different types and makes of screen. Mogs & Mutts Pet Boutique will try and endeavour to recreate the colours as closely as possible. 

Mogs & Mutts Pet Boutique may have links to external Third-Party Websites; However, we have no control over their contents and cannot therefore be held responsible for these.

Orders & Deliveries

Once an order has been placed it signifies that you adhere to our Terms & Conditions

Once an order has been placed the customer will receive a confirmation email. This email will contain all details of the order.

It is the customers responsibility to ensure that all details on the confirmation email are correct, especially the address.

Mogs & Mutts Pet Boutique cannot be held liable for any errors.

Any personalised or bespoke orders may take a bit longer to process, however the customer will be informed of this.

If an item is out of stock, the customer will be informed immediately with an estimated time of delivery or an alternative option.

All products are subject to availability and Mogs & Mutts Pet Boutique reserves the right to withdraw any product without prior notice. However, we will keep you informed.

Mogs & Mutts Pet Boutique aim to dispatch all orders within 2 working days, estimating that your delivery will be with you within 3 to 5 days of leaving us. This may be delayed over Bank Holidays.

Price and Payment

All pricing is in £GBP and includes VAT (the delivery charge is excluded in this) Mogs & Mutts Pet Boutique reserves the right to change pricing at any time.

Mogs & Mutts Pet Boutique uses Sage Pay and PayPal as secure payment gateways. Sage Pay and PayPal ensures that all payment details are kept confidential and secure.

Purchases can be made by using a debit or credit card through our online payment facility.

Postage and Packaging

Postage and packing may vary depending on the products selected, the size and the weight.

There will be an extra cost for any overseas orders. Please email info@mogsandmutts.co.uk for a quote.

Mogs & Mutts Pet Boutique reserves the right to alter, modify or update the terms and conditions.